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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Kraton products

The group "New Technologies" offers for review the products of the plant Kraton: construction tools, woodworking machines, stone working machines, metal working machines, compressors, pneumatic equipment, welding equipment, thermal equipment, etc.
SPARE PARTS ARE NOT ON SALE
  • Garden tools Kraton
    Garden tools
    GGT-750, GGT-900, etc.
  • Snow removal equipment Kraton
    Snow removal equipment
    GST-6.5S, GST-11.0-OSV-EL, etc.
  • Petrol pumps Kraton
    Petrol pumps
    GWP-25-01, GWP-40-01, etc.
  • Pumping equipment Kraton
    Pumping equipment
    WWP-01, WP-01, etc.
  • Car tools Kraton
    Car tools
    BC-9, BC-20, etc.
  • Hand tools Kraton
    Hand tools
    HOBBY, PROFFESSIONAL, etc.
  • Chainsaws Kraton
    Chainsaws
    GCS-1200/350H, etc.
  • Generators Kraton
    Generators
    GG-1,3, GG-5,0, etc.
  • Thermal equipment Kraton
    Thermal equipment
    GH-15/500, GH-40/1000, etc.
  • Welding equipment Kraton
    Welding equipment
    WT-130, WT-180, etc.
  • Pneumatic equipment Kraton
    Pneumatic equipment
    LVLP-01G, LVLP-02S, etc.
  • Compressors Kraton
    Compressors
    Hobby 210/40, 260/24 N, etc.
  • Machines for metal work Kraton
    Machines for metal work
    MML-01, MML-02, etc.
  • Stone working machines Kraton
    Stone working machines
    TC-03, TC-04, etc.
  • Woodworking machines Kraton
    Woodworking machines
    WM MULTI-1.5, WM-MULTI-2.2, etc.
  • Construction equipment Kraton
    Construction equipment
    CM-46, CM-65, etc.
  • Power tools Kraton
    Power tools
    R-04, R-05, etc.
  • Saws Kraton
    Saws
    CS-03, CS-04, etc.
  • Jigsaws and planes Kraton
    Jigsaws and planes
    JSE-04, JSE-05, etc.
  • Grinding machines Kraton
    Grinding machines
    AMG-1800, AMG-2300J, etc.
  • Jackhammer equipment Kraton
    Jackhammer equipment
    RH-850-26, RH-620-26 HOBBY, etc.
  • Drills Kraton
    Drills
    D-400/10P, PD-530 HOBBY, etc.
  • Battery tool Kraton
    Battery tool
    CD-24-01, CD-9-01, CD-12-03, etc.

NEW TECHNOLOGIES GROUP

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